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Terms & Conditions

Welcome to the www.themakersatelier website (the website). If you want to ask us anything about these terms and conditions please email our team at

These terms and conditions and our delivery and returns policy set out the basis on which you visit and use the website.

Ownership of Rights

All rights, including copyright, in this website and our products are owned by The Maker’s Atelier Limited. Any use of this website or its contents, other than for your own personal, non-commercial use is prohibited without our permission. You may not modify, delete, distribute or post anything on this website for any purpose.

Acknowledgement and acceptance of your order

If you make a purchase, we will notify you by email as soon as possible to acknowledge receipt of your order and to provide you with an order number. Following this acknowledgement if you require any information regarding your order please contact us at quoting your order number. We will inform you as soon as possible by email or telephone if the goods you have ordered are not available, if we identify a product or pricing error, if we are unable to get authorisation from your credit card or if we are unable to process your order for any other reason. We reserve the right to reject any offer to purchase by you at any time.


You should inspect the merchandise upon receipt and check that the order is complete according to the delivery note as included. Please note that some fabrics will have natural irregularities. You will be deemed to have accepted the order unless you notify us upon receipt that there is a problem or you cancel the order in accordance with your cancellation rights and/or you return the goods in accordance with our returns policy. If you fail to take such action, acceptance of late returns are at our discretion. Your statutory rights are not affected.


The Maker's Atelier Ltd uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

1. Payments are fully automated with an immediate response.
2. Your complete credit card number cannot be viewed by The Maker's Atelier Ltd or any outside party.
3. All transactions are performed under 256 Bit SSL Certificate.
4. All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
5. eWAY is an authorised third party processor.
6. eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by The Maker's Atelier Ltd.

For more information about eWAY and online credit card payments, please visit

Legally binding contract

Please remember that when we accept your submitted order for merchandise on The Maker’s Atelier website, there will be a legally binding contract.
The purchase of merchandise through The Maker’s Atelier website is strictly limited to parties who can lawfully enter into and form contracts on the website in accordance with the English law.

Cancellation right

Under the EU Distance Selling Regulations you have the right to cancel your order before dispatch or within seven working days from the date of receipt of the goods if you send us a notice of cancellation in writing and return the goods to us in their original, unopened, unwashed, uncut and unused condition. For more details on how to return merchandise please see our Returns Policy. Where goods are delivered to a third party you may exercise your right to cancel if you are able to return the goods to us.

You can submit your cancellation notice to us by email to or in writing to:
Customer Services
The Maker’s Atelier Ltd
PO Box 5407
BN50 8HA

Your statutory rights are not affected.

Data protection

The Maker’s Atelier is committed to protecting the information we collect from you, which we use to enhance your experience of using our site and to provide you with the merchandise and services you request from us. Our Privacy Policy sets out how we retain and use your personal information.

Intellectual property

The trademarks, logos and service marks displayed on our website are the registered and unregistered marks of The Maker’s Atelier Limited and/or our suppliers and are protected by applicable trade mark laws. Unless otherwise stated, the copyright and other intellectual property rights in all material on our website (including without limitation designs, patterns, photographs and graphical images) are owned by us or our licensors. We reserve fully all of our and our suppliers’ intellectual property rights. Except in connection with browsing our website and placing an order for merchandise or as required by applicable law, you may not use, reproduce, duplicate, copy, sell, resell, sub-license, access, modify or otherwise exploit our intellectual property or that of our suppliers without our or their prior consent. We supply our dressmaking patterns and related products for your personal, non-commercial use only.


We may revise these terms and conditions from time-to-time and without individual notice to you. Please check this page regularly to ensure you are familiar with the current version. You will be deemed to have accepted any modifications if you continue to use our website after they have been posted.

Trading name

The Maker’s Atelier is the trading name of The Maker’s Atelier Ltd.
Registered in England No. 8822142.
Registered address: c/o Hartley Fowler, Pavilion View,19 New Road, Brighton, BN1 1EY

Right of refusal

The Maker’s Atelier reserves the right to refuse service, modify or discontinue temporarily or permanently your access to the website with or without notice, for any reason.

Virus protection and compatibility

While certain precautions have been taken to detect computer viruses and ensure security, we cannot guarantee that our website is virus free and secure. We shall not be liable for any loss or damage which occurs as a result of any virus or breach of security. We do not give any warranties as to the content of our website or the compatibility of our website with your computer systems, software and/or hardware.


While we endeavour to ensure that the information on our website is correct, we do not warrant the accuracy and completeness of the material published by us. We may make changes to the material on our website, or to the products and prices described in it, at any time without notice. The material on our website may be out of date, and we make no commitment to update such material.

The material on our site is provided "as is", without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, and subject to any consumer or statutory rights applicable pursuant to our terms and conditions, we exclude all representations, warranties, conditions and other terms and liability including, without limitation, which, but for this legal notice, might have effect in relation to our site. 

We may provide links on our website to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking, that products you purchase from third party sellers indirectly through our website, or from companies to whose website we have provided a link on our site, will be of satisfactory quality, and any such warranties are DISCLAIMED by us absolutely. This DISCLAIMER does not affect your statutory rights against the third party seller.

Our liability under these terms and conditions is strictly limited to the purchase price of the goods purchased by you. We shall not be responsible for indirect, special or consequential losses. Nothing in these terms and conditions shall limit liabilities to the extent that they may not be excluded by law.

Entire agreement

These terms and conditions constitute the entire agreement between you and us in relation to your use of the website, and supersede all previous agreements in respect of the use of our website.

Events outside our control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms and conditions that is caused by an event outside our reasonable control (a ‘force majeure’ event).


You may not transfer or assign any of your rights or obligations arising under the contract formed under these terms and conditions, without our prior written consent. We may assign the benefit of our contract with you formed under these terms and conditions and/or the rights or obligations arising under it, at any time on written notice to you.

Law and jurisdiction

These terms and conditions will be governed and constructed in accordance with English law, and any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England. These terms and conditions do not affect your statutory legal rights.